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Conference Programme 2022

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Keynote Theatre
  1. Carrefour’s Digital Transformation through Search & Discovery: owning the stack and standing for privacy
    Speakers
    Jesús Alberto de los Bueis
    Jesús Alberto de los Bueis, E-Commerce IT Director - Carrefour
    Lara Menéndez
    Lara Menéndez, Product Director - Empathy Systems Coorporation, S.L.U.
  2. Panel Discussion: The Future of CRM
    Clare Lawson
    Clare Lawson, CEO - Ogilvy Experience EMEA
    Speakers
    Lucy McCabe
    Lucy McCabe, Global Customer Strategy Lead - Ogilvy
    Dave Robinson
    Dave Robinson, Customer Strategy Director - Virgin Red
    Marek Borowik
    Marek Borowik, Global Fan Engagement Lead - Formula 1
  3. Brands that take a stand: Purpose-driven marketing - am I doing it right?
    Gillian Harris
    Gillian Harris, Head of Marketing Program Management - Trustpilot
    Speakers
    Jumoke Adekunle
    Jumoke Adekunle, Global Brand Marketing Lead - Depop
    Janis Thomas
    Janis Thomas, Director of Ecommerce and Marketing - Look Fabulous Forever
    Nimesh Shah
    Nimesh Shah, Marketing Director - Feel Good Contacts
  4. Is cost-of-living having a bigger impact than the pandemic?
    Speakers
    Andy Mulcahy
    Andy Mulcahy, Strategy and Insight Director - IMRG
  5. Panel debate: How to adapt your business to attract next gen spend
    Jacqui Parr
    Jacqui Parr, Editor - Retail Gazette
    Speakers
    Natalie Chapple
    Natalie Chapple, Managing Director & Founder - Glisten Cosmetics
    Krista Nordlund
    Krista Nordlund, Chief Digital Product Officer - Marks & Spencer
    Shakaila Forbes-Bell
    Shakaila Forbes-Bell, Founder, Editor-in-Chief - Fashion is Psychology
    Richard Bayer
    Richard Bayer, EVP, Country Manager and Head of Sales - Clearpay
  6. 5 Ways You Can Accelerate Sales Through Media And Advertising
    Omar Oakes
    Omar Oakes, Editor - The Media Leader
    Speakers
    Jason Spencer
    Jason Spencer, Business Development Director - ITV
    Ross Sergeant
    Ross Sergeant, Head of Media and Touchpoints - Asahi Europe & International
    Sarah Baumann
    Sarah Baumann, Managing Director - VaynerMedia
The Future of Digital Commerce Theatre
  1. How to automatically improve core web vitals.
    Speakers
    Lawrence Ngorand
    Lawrence Ngorand, Sales Manager Europe - Hypernode
    Alejandro Garza Vivas
    Alejandro Garza Vivas, Full Stack Developer - Hypernode
  2. The Power of Community: How eCommerce brands can harness the passion and influence of online communities.
    Louisa Nicholls
    Louisa Nicholls, Retail and Digital Specialist, former COO, advisor and speaker - John Lewis & M&Co
    Speakers
    Sam Hughes
    Sam Hughes, Senior Client Partner - Reddit, Inc.
  3. Driving growth via marketplace technology
    Louisa Nicholls
    Louisa Nicholls, Retail and Digital Specialist, former COO, advisor and speaker - John Lewis & M&Co
    Speakers
    Kevin Cooper
    Kevin Cooper, Managing Director - EnableAll
    Faisal Masud
    Faisal Masud, CEO - Fabric
  4. How to work with influencers: strategy and tactics
    Speakers
    Gordon Glenister
    Gordon Glenister, Author - Strategic Influencer Marketing
  5. From Zero to Commerce Hero
    Speakers
    Marc Ramer
    Marc Ramer, Senior Commerce Specialist, EMEA - Sitecore
    Peter Fellows
    Peter Fellows, Senior Commerce Specialist, EMEA - Sitecore
  6. Immerse in Every Moment
    Fintan Gillespie
    Fintan Gillespie, Senior Manager, Head of UK Enterprise Business Solutions - Snap, Inc.
    Speakers
    Timothy Armoo
    Timothy Armoo, CEO & Founder - Fanbytes
    Toccara Baker
    Toccara Baker, Product Marketing - Snap, Inc.
    Debbie Ellison
    Debbie Ellison, Global Chief Digital Officer - VMLY&R Commerce
  7. Panel: Resilience in eCommerce - Growth in the face of economic uncertainty
    Kevin Flynn
    Kevin Flynn, Global Retail GTM lead - Stripe
    Speakers
    Jim Herbert
    Jim Herbert, Senior Vice President & General Manager EMEA - BigCommerce
    Jamie Wilson
    Jamie Wilson, Head of Finance - Tails.com
  8. Things that will impact our businesses over the next 5 years
    Andy Mulcahy
    Andy Mulcahy, Strategy and Insight Director - IMRG
    Speakers
    Patrick Osborne
    Patrick Osborne, Manager, Customer & Marketing Analytics - QVC
    Camilla Tress
    Camilla Tress, Ecommerce Strategist - Oliver Bonas
    Helen Chapman
    Helen Chapman, Founder - Dotty Fish
  9. Macro Trends, Consumer Expectations and the Evolving eCommerce Ecosystem
    Speakers
    Suren Nawalkar
    Suren Nawalkar, Senior Vice President, UK & Ireland - MASTERCARD
  10. The Metaverse: how does it go and when to say no?
    Speakers
    Rachel Clarke
    Rachel Clarke, Founding Partner - Strat House
  11. Are you leaving revenue in the basket? Checkout optimisation discussed
    Speakers
    Wim Pardon
    Wim Pardon, Chief Partnership Officer - truevo
Making Omnichannel a Reality Theatre
  1. Navigating the eCommerce headwinds: How driving action with the right data can guide brands to success
    Speakers
    Andrew Pearl
    Andrew Pearl, VP Insights - Profitero
  2. A keystone for Digital Commerce - Product Experience Best Practices and Success Factors.
    Speakers
    Angus Hayman
    Angus Hayman, Senior Strategist - Akeneo
  3. Commerce's next chapter is here: From D2C to Connect to Consumer (C2C)
    Speakers
    Deann Evans
    Deann Evans, Director of EMEA Expansion - Shopify
    Shimona Mehta
    Shimona Mehta, Managing Director EMEA - Shopify
  4. Future Ready Retail - How to navigate the rapidly changing retail landscape.
    Speakers
    Ibrahim Ibrahim
    Ibrahim Ibrahim, Author - Future Ready Retail
  5. How HYPE Uses Personalised Text Message Marketing to Drive Engagement and Conversions
    Speakers
    Gemma Sanderson
    Gemma Sanderson, E-Commerce Executive - HYPE
    Anup Khera
    Anup Khera, VP & GM, International - Attentive Mobile UK Ltd
  6. Continued expansion of Omni-Channel capabilities using technology and organization
    Speakers
    Johan Edling
    Johan Edling, Head of Tech Transformation - AB Lindex
  7. Unlocking accelerated eCommerce growth with next level sales channel, supply chain and fulfilment connectivity
    Speakers
    Andrew Robathan
    Andrew Robathan, Director of eCommerce - TrueCommerce
  8. “Where are the companies, the agencies, the firms, the partners that would understand our story" & how do you make this a success?
    Speakers
    Charles Heal
    Charles Heal, Sales & Marketing Director, UK and emerging markets - VAIMO
  9. New Era Cap: How data and a culture of innovation has driven triple digit growth.
    Speakers
    Joey Moore
    Joey Moore, Associate Vice President - Product - Optimizely
  10. Panel: David vs. Goliath: strategies for competing with the giants
    Paul Davies
    Paul Davies, Managing Partner - Econsultancy
    Speakers
    Oliver Spark
    Oliver Spark, CEO - Sweet Analytics
    Aynsley Peet
    Aynsley Peet, E-commerce Director - COX & COX
    Khalia Ismain
    Khalia Ismain, Co-Founder - Love Jamii
  11. Achieving Omnichannel Excellence (with Matt Henton from Moss Bros)
    Speakers
    Matt Henton
    Matt Henton, - - Moss Bros
    Brad Houldsworth
    Brad Houldsworth, Head of Product - Remarkable Commerce
Cross-Border Commerce & International Growth Theatre
  1. The Global Power of Local Payments
    Kevin Flynn
    Kevin Flynn, Global Retail GTM lead - Stripe
  2. A strategic approach to global ecommerce: Leveraging data-based models to drive international DTC growth
    Speakers
    Neil Kuschel
    Neil Kuschel, CEO Europe - Global-e
  3. On the way to becoming Europe's number one online lingerie retailer
    Speakers
    Jan Penkala
    Jan Penkala, Performance & Expansion Manager - astratex.cz
  4. Riding the ecommerce wave: how to scale your tech for cross border sales
    James Bright
    James Bright, Partner Manager - Avalara
    Speakers
    Daniel Corbett
    Daniel Corbett, Sales Manager – Northern & Eastern Europe - Metapack
    Jim Herbert
    Jim Herbert, Senior Vice President & General Manager EMEA - BigCommerce
    Nicole Morton
    Nicole Morton, Cross-Border Solutions Manager - Avalara
  5. Payment planning for international growth
    Speakers
    Martin Koderisch
    Martin Koderisch, Principal - Edgar, Dunn & Company
  6. Beyond localisation - Supercharging cross-border commerce with effective multicultural content and technology
    Speakers
    Rishi Ramsamy
    Rishi Ramsamy, Director of Business Development – UKI - Datawords Group
  7. Going Global : Choosing the right approach for your growth aspirations
    Lewis Sellers
    Lewis Sellers, Managing Director - Pinpoint (part of the IDHL Group)
    Speakers
    Dan Conboy
    Dan Conboy, eCommerce Strategy Director - IDHL
  8. European Cross-Border: Four strategies for international expansion
    Speakers
    Habib Ansari
    Habib Ansari, UK Country Head – Regional Businesses - Worldline
  9. Improving the B2B Customer Experience with the 5th P of Marketing
    Speakers
    Michelle Faul
    Michelle Faul, VP, Global Marketing - TreviPay
Post-Purchase Customer Experience: Delivery & Fulfilment Theatre
  1. Greenwashing: why your company is at risk
    Speakers
    Katy Svennas
    Katy Svennas, VP Commercial & Sustainability - Sourceful
  2. The rise and rise of warehousing in the new digital economy
    Speakers
    Clare Bottle
    Clare Bottle, CEO - UKWA
  3. Direct to Consumer and its impact on retailers
    Speakers
    Steve Allen
    Steve Allen, VP Sales EMEA - Metapack Limited
  4. "How to grow your ecom business during a recession"
    Speakers
    James Hyde
    James Hyde, Founder - James and James Fulfilment
  5. Lessons from Crisis – Building Resilient Cold Chains
    Speakers
    Shane Brennan
    Shane Brennan, CEO - Cold Chain Federation
  6. Logistic Challenges and Delivery Pain Points
    Speakers
    Fergal O'Carroll
    Fergal O'Carroll, Chief Revenue Officer (Cro) - Scurri
  7. Supply Chain Management: Importance, Issues and the Future
    Speakers
    Yogith Krishna
    Yogith Krishna, UK Import Supply Lead - PepsiCo
  8. What to expect from peak season 2022
    Speakers
    Mike Hayers
    Mike Hayers, General Manager - ShipStation Europe
  9. Instant and Eco-Friendly Delivery: Omni-Channel Distribution for eCommerce Brands
    Speakers
    Brandon Neman
    Brandon Neman, Co-Founder - bodo
    Teddie Levenfiche
    Teddie Levenfiche, Co-Founder - PerfectTed
The Future of CX & Personalisation Theatre
  1. SikSilk, on futureproofing product discovery with a Commerce Experience Platform
    Speakers
    Phil Gregory
    Phil Gregory, Interim Head of Customer Success UK & Nordics - Nosto
    Chris Longshaw
    Chris Longshaw, SikSilk - E-Commerce Manager
    Chloe Pascal
    Chloe Pascal, Head of Marketing - Nosto
  2. Taking ownership of your audience to maximise customer life time value.
    Nicholas Dunn
    Nicholas Dunn, CEO - Charle Agency
    Speakers
    Benjamin Atley
    Benjamin Atley, Membership Lead - Charle Agency
    Lawrence McNeill
    Lawrence McNeill, Partner Manager - Yotpo
    Ana Melvin
    Ana Melvin, Marketing Lead - Candy Kittens
  3. Personalisation in B2B – moving from what to how – what’s working now
    Speakers
    Kirsty Dawe
    Kirsty Dawe, CEO - Webeo
  4. Personalising the pet parent experience
    Speakers
    Lindsay Barrett
    Lindsay Barrett, Head of Data Driven Marketing - Europe - Mars Petcare
    Sarah Moore
    Sarah Moore, Data Strategy & Martech Director - Mars Petcare
  5. Deliver on Brand Promise with Customer Journey Orchestration with Google Cloud and Genesys Synposis
    Speakers
    Richard Bassett
    Richard Bassett, Digital Sales Lead (EMEA) - Genesys
    Jozef Moffat
    Jozef Moffat, Customer Engineer - Google Cloud
  6. Making it personal! Designing a personalised customer experience
    Speakers
    Mike Buick
    Mike Buick, Head of Digital and eCommerce - EMEA - Dexcom
  7. The three E’s of eCommerce: Engagement, Empowerment & Experience
    Speakers
    Lindy Crea
    Lindy Crea, Vice President, Partnerships - Recharge Payments
  8. Panel: Owning the customer relationship across multiple touchpoints to deliver a flawless experience
    Louisa Nicholls
    Louisa Nicholls, Retail and Digital Specialist, former COO, advisor and speaker - John Lewis & M&Co
    Speakers
    Alex Nelson
    Alex Nelson, Managing Director, UK & Europe - PerfectDraft
    Katie Searles
    Katie Searles, Editor - InternetRetailing
    Julie Austin
    Julie Austin, Chief Digital Officer - Everymile for WPP
    Nick Brookes
    Nick Brookes, EMEA Analytics Engagement Director - Mars
  9. Using multilingual conversational A.I to transform the CX journey: Havaianas success story
    Speakers
    Julia Hernandez
    Julia Hernandez, SME and Global CX Project Manager - Sitel Group
    Mariana Diniz Lauar
    Mariana Diniz Lauar, VP, Global Head of CX Digital - Sitel Group
  10. Marketing Beyond Age, Gender, And Demographics
    Speakers
    Ricardas Montvila
    Ricardas Montvila, VP Global Strategy - MAPP
The Digital Customer Theatre
  1. Is “composable” the right way to go?
    Speakers
    Alex Shepherd
    Alex Shepherd, Sales Director UK&I - Adobe Commerce
  2. The rise of shopper mark two, what it means for every retailer
    Speakers
    Andrew Busby
    Andrew Busby, Global Retail Director - Software AG & Founder - Retail Reflections
  3. The Digital Customer What’s New, What’s Next and What They Want
    Speakers
    Ian Butler
    Ian Butler, Head of Product Management - Elavon
  4. Panel: Understanding the values of your future customer: climate, social, personal
    Louisa Nicholls
    Louisa Nicholls, Retail and Digital Specialist, former COO, advisor and speaker - John Lewis & M&Co
    Speakers
    Debbie Ellison
    Debbie Ellison, Global Chief Digital Officer - VMLY&R Commerce
    Steve Elliot
    Steve Elliot, Head of Online Content and Merchandising - Virgin Media o2
    Ric Rodriguez
    Ric Rodriguez, Co-Founder / Chief Growth Officer - Finsu
  5. Embracing Disruption: Meeting consumer expectations in a changing world
    Speakers
    Gary Rohloff
    Gary Rohloff, Managing Director - Laybuy
  6. Case Study: An Accidental Pivot into eCommerce, £0-£10m in 24 months
    Speakers
    Stefan White
    Stefan White, Co-Founder - Bier Company
    Tom Renshaw
    Tom Renshaw, Co-Founder - Bier Company
  7. How to solve 3 common eCommerce marketing challenges
    Speakers
    Toby Parkes
    Toby Parkes, Business Development Manager - Fresh Relevance
    Katherine Hunter
    Katherine Hunter, Business Development Manager - Fresh Relevance
  8. Ouch! Right in the wallet… coping with a cost-of-living Christmas crunch
    Will Parrott
    Will Parrott, Practice Director, Commerce - Propeller Group
    Speakers
    Robert Kulawik
    Robert Kulawik, COO - Everything5pounds
    Stephen Robertson
    Stephen Robertson, Chair - Retail Economics
    Suzanne Harlow
    Suzanne Harlow, Former CEO / Executive Director / NED - Ex Debenhams / Jack Wills
  9. Navigating the complexities of e-commerce subscriptions
    Speakers
    Sharon Mayblum
    Sharon Mayblum, Head of International Partnerships and Business Development - Vindicia
  10. From Chaos to Catalyst
    Speakers
    Nick King
    Nick King, Insight Director - AutoTrader
  11. How To Improve Your Customer Experience Through a Marketplace with Unbound Group
    Speakers
    William Rose
    William Rose, Technology Director - Unbound Group (Hotter Shoes)
    Jessica Christenson
    Jessica Christenson, Regional Vice President - Mirakl for UK & Ireland
IMRG Optimisation Theatre
  1. Customer Acquisition & Retention Strategies for Success
    Speakers
    Matthew Walsh
    Matthew Walsh, Director of Data and Retail - IMRG
  2. Enhancing your Site Search Optimisation Strategy
    Speakers
    Andy Mulcahy
    Andy Mulcahy, Strategy and Insight Director - IMRG
  3. A Black Friday 2022 Preview
    Speakers
    Andy Mulcahy
    Andy Mulcahy, Strategy and Insight Director - IMRG
  4. Winning International Expansion Strategies
    Speakers
    Matthew Walsh
    Matthew Walsh, Director of Data and Retail - IMRG
  5. Top Tips for Optimising the Checkout
    Speakers
    Matthew Walsh
    Matthew Walsh, Director of Data and Retail - IMRG
The Future of Digital Marketing Theatre
  1. The Road to Cookieless Targeting: How Contextual, Machine Learning and AI are Fueling the Journey
    Speakers
    Jasper Oswin
    Jasper Oswin, Sales Director, UK - StackAdapt
  2. Reinventing retail: how the Cornershop links real life and ecommerce
    Speakers
    Benjamin Lickfett
    Benjamin Lickfett, Head of Technology and Digital Innovation - Diageo
    Rob Hollands
    Rob Hollands, Managing Director - SharpEnd
    Chris Sutcliffe
    Chris Sutcliffe, Senior Reporter - The Drum
  3. Alessi’s proven Black Friday strategy that overcame inflation
    Speakers
    Pablo Daniel
    Pablo Daniel, Chief Digital Officer - Alessi
    John Hickling
    John Hickling, Senior Sales Manager, Business Development, EMEA - Klaviyo Ltd
  4. The Digital Marketing Skills Crisis
    Speakers
    Daniel Rowles
    Daniel Rowles, CEO - Target Internet
  5. Partner Marketing Automation Reinvented Together with Google
    Speakers
    Daan Mannaerts
    Daan Mannaerts, Business Development Director, Google Ads - Impartner
    John Lojek
    John Lojek, Strategic Partnerships - google
    Mike Cotton
    Mike Cotton, Sales Director, EMEA - Impartner Software
  6. The BIG Debate: The future of customer loyalty
    Michelle Whelan
    Michelle Whelan, UK CEO - VMLY&R Commerce
    Speakers
    Viktorija Kuncytė-Johnson
    Viktorija Kuncytė-Johnson, Head of Retention - Oddbox
    Marisa Thomas
    Marisa Thomas, CMO - Good-Loop
    Dave Robinson
    Dave Robinson, Customer Strategy Director - Virgin Red
  7. Integrated strategies to improve your search and social campaigns
    Speakers
    Ann Stanley
    Ann Stanley, Founder & CEO - Anicca
  8. Generating highly engaging corporate content: is this an oxymoron?
    Speakers
    Yolanda Valery
    Yolanda Valery, Head of Digital Engagement - Ocado Group
  9. Inbound product storytelling: best practices from the fastest-moving online retailers
    Speakers
    Brian Hennessy
    Brian Hennessy, CEO - Talkoot
  10. How Only Curls use TikTok to create a passionate following of dedicated brand advocates?
    Speakers
    Hugo Lewis
    Hugo Lewis, Founder - Only Curls
    Sherie Murphy
    Sherie Murphy, Wholesale Operations Manager - Only Curls
  11. Move fast without breaking things: How the partner marketing model is helping businesses surf the wave of martech innovation.
    Speakers
    Rob Davinson
    Rob Davinson, Head of Content - Awin
The Power of Data & Personalisation Theatre
  1. Using your CRM and first party data to improve your digital marketing campaigns
    Speakers
    Ann Stanley
    Ann Stanley, Founder & CEO - Anicca
  2. Nobody tells the truth. Balancing data with real talk to bring value to customers.
    Speakers
    Marisa Thomas
    Marisa Thomas, CMO - Good-Loop
  3. Let’s Talk About Text… Why Marketers Shouldn't Overlook the Power of SMS
    Speakers
    Rew Golding
    Rew Golding, Director, Product Marketing & Go to Market - Upland Software
  4. Global principles: Customer attitudes to privacy
    Speakers
    Chris Combemale
    Chris Combemale, Chief Executive Officer - Data & Marketing Association (DMA)
  5. Capture, Govern, Activate: Building a Privacy-First Marketing Data Strategy
    Speakers
    Kenta Barrett
    Kenta Barrett, Solutions Engineer - OneTrust
  6. Performance insights: Data-driven targeting across marketing channels
    Speakers
    Nikeeta Phagura
    Nikeeta Phagura, Senior Marketing Manager, B2B Solutions and Lead Generation - American Express
  7. Defining your value proposition in the cost of living crisis
    Speakers
    Mark Tomkinson
    Mark Tomkinson, Customer Success Principal - Attest
    Liam Jones
    Liam Jones, Content Marketing Manager - Salary Finance
  8. Customer insights: How much data is too much? How Haleon and Publicis Leon are simplifying the CX journey through data
    Speakers
    James Sharman
    James Sharman, Northern Europe Performance and Content Lead - Haleon
    Michaela Ryan
    Michaela Ryan, Digital Strategy Business Director – GBI & NE - Publicis Leon
  9. Data democratisation: how everyone can benefit from accessible data that paves the way for improved marketing outcomes
    Speakers
    James Alty
    James Alty, Managing Director - Apteco
  10. How To Create Game-Changing Opportunities With Playable Marketing
    Speakers
    Andreas Fabricius
    Andreas Fabricius, VP - LeadFamly
  11. Panel debate: Integrated marketing – optimising the connected customer experience
    Michelle Whelan
    Michelle Whelan, UK CEO - VMLY&R Commerce
    Speakers
    Gayle Black
    Gayle Black, Director, EMEA Advertising - iRobot UK
    Bukki Adedapo
    Bukki Adedapo, UK Country Manager - Fiverr
    Perla Bloom
    Perla Bloom, Global Marketing Strategist - Electronic Arts (EA)
The Full MarTech Stack: Automation, AI, Analytics & Optimisation Theatre
  1. How CHILI publish and Oliver Marketing leverage Creative Automation to deliver personalized and localized marketing campaigns at hyper-speed.
    Speakers
    David Russell
    David Russell, Managing Director - Oliver Agency
    Kevin Goeminne
    Kevin Goeminne, CEO - Chili Publish
  2. Growth strategies: Using MarTech to drive growth at Look Fabulous Forever
    Speakers
    Janis Thomas
    Janis Thomas, Director of Ecommerce and Marketing - Look Fabulous Forever
  3. How to boost your Modern Data Stack to help you create a data driven marketing strategy
    Emma Cooper
    Emma Cooper, Knowledge Transfer Manager, Creative Industries - Innovate UK KTN
    Speakers
    Dmytro Yaroshenko
    Dmytro Yaroshenko, Field CTO - Snowflake
    Martin Brunthaler
    Martin Brunthaler, Chief Technology Officer - Adverity
  4. Avoidable Pitfalls in eCommerce Implementations - an insight into a >200k orders per month e-shop launch
    Speakers
    Cezary Kozon
    Cezary Kozon, CEO - Spyrosoft eCommerce
    Andrew Radcliffe
    Andrew Radcliffe, Co-Founder & CEO UK - Spyrosoft eCommerce
  5. Beyond Core Web Vitals: Maximizing Web Performance Improvements to Accelerate your SEO
    Speakers
    Diane Kulseth
    Diane Kulseth, Senior Solution Expert - SEO - Siteimprove
  6. Key trends: Reshaping your marketing strategy and best practice
    Speakers
    Radmila Blazheska
    Radmila Blazheska, Chief Marketing Officer - SecurityHQ
  7. Turn your website into your BEST sales channel
    Speakers
    Jan Barthalemy
    Jan Barthalemy, VP - Leadoo Marketing Technologies
  8. Marketing attribution in the real world
    Speakers
    Adam Mew
    Adam Mew, Product Manager (OS Data Hub) - Ordnance Survey
    Niall O'Malley
    Niall O'Malley, Director - Difference Engine
  9. How much marketing tech is too much tech? Right-sizing your stack without compromising on experience.
    Speakers
    Jennifer Yorke
    Jennifer Yorke, Chief Customer Officer - Ometria
  10. Language Masterclass: International expansion in a machine first world
    Speakers
    Erik Mulder
    Erik Mulder, Head Of Global Growth - Straker Translations
  11. Turn your website into your BEST sales channel
    Speakers
    Jan Barthalemy
    Jan Barthalemy, VP - Leadoo Marketing Technologies
The Drum Lounge
  1. How To Get Your Content Marketing Read By The Right Audience
    Speakers
    Gavin Jordan
    Gavin Jordan, Publishing Manager - The Drum
  2. Key Principles to Boost Your Content Marketing Strategy
    Speakers
    Maria Sibirtseva
    Maria Sibirtseva, Content Team Lead - Depositphotos
  3. Content Marketing: What Will Be The Top Marketing Trends In 2023?
    Speakers
    Alex Zeevalkink
    Alex Zeevalkink, Head of Digital Publishing - The Drum
Keynote Theatre
  1. From pitch to checkout: Delivering winning fan experiences.
    Alistair Macneil
    Alistair Macneil, Chief Technology Officer - Digital Boutique
    Speakers
    Tony Jackson
    Tony Jackson, eCommerce Manager - Celtic Football Club
    Darren Lawson
    Darren Lawson, Ecommerce Trading Manager - Tottenham Hotspur Football Club
    Gary Landa
    Gary Landa, Head of Digital - Digital Boutique
  2. Digital commerce & the future of e-commerce as we know it.
    Speakers
    Karl Lillrud
    Karl Lillrud, eCommerce Expert & 2x TEDx Speaker - W.E. TOP Speakers
  3. From fabulous TV shopping presenter to successful eCommerce business
    Speakers
    Sara Davies
    Sara Davies, Founder, Crafter's Companion - Dragon on BBC's Dragons' Den
  4. Leading a business through a turnaround and reshaping priorities to drive relevance, resilience and growth
    Speakers
    Tarun Jain
    Tarun Jain, Chief Product Officer & Chief Customer Officer - Wish
  5. Building an ecommerce brand in record time: lessons from PurpleBricks and Boomin
    Speakers
    Michael Bruce
    Michael Bruce, Founder & Group CEO - Boomin
  6. Are influencers the new retailers?
    Gordon Glenister
    Gordon Glenister, Author - Strategic Influencer Marketing
    Speakers
    Jess Chandler
    Jess Chandler, Content Creator - Over the Spectrum
    Ishaan Bhimjiyani
    Ishaan Bhimjiyani, Influencer - Revishaan LTD
    Louise Simpson
    Louise Simpson, Content Creator, Author & Illustrator - Three Little Tinkers
    Farah Sattaur
    Farah Sattaur, Social Media Influencer - Digital Content Creator and Founder of TRUEbeauty
    Latoya Lovell
    Latoya Lovell, Videographer - Photographer and Presenter
The Future of Digital Commerce Theatre
  1. What’s next for Retail Media?
    Speakers
    Mark James
    Mark James, Head of Europe - Perpetua
  2. Evolving Commerce
    Speakers
    Simon Binge
    Simon Binge, Senior Manager, Customer Transformation & Commerce - frog: Part of Capgemini Invent
  3. The Resilience of the D2C Model
    Speakers
    Herculano Rodrigues
    Herculano Rodrigues, Market Development Director - The Hut Group
  4. Seven fundamental lessons from the best in class DTC founders
    Speakers
    Mike Stevens
    Mike Stevens, Author and Founder - The Direct to Consumer Playbook
  5. What is the future of digital commerce?
    Speakers
    Shaun McCran
    Shaun McCran, Head of Product Marketing - Adobe Commerce
  6. Will it Make the Boat Go Faster? – Sports Marketing & eCommerce in 2022
    Speakers
    Ryan Clarke
    Ryan Clarke, Head of Ecommerce - STATSports
  7. Launching New Markets: Fully Localized eCommerce for Your Customer's Needs
    Speakers
    Michael Stevens
    Michael Stevens, Head of Business Development UK & US - SCAYLE
    Tobias Ring
    Tobias Ring, Director Growth Services - SCAYLE
  8. Macro Trends, Consumer Expectations and the Evolving eCommerce Ecosystem
    Speakers
    Scott Abrahams
    Scott Abrahams, Executive Vice President, Channel Partnerships, Global Commercialization Office - MASTERCARD
  9. Conversational AI for Ecommerce. Replicate the personal in-store shopping experience online to boost sales.
    Speakers
    Henrik Fabrin
    Henrik Fabrin, CEO - Certainly
  10. Change is Vital
    Speakers
    Daniel Walton
    Daniel Walton, Founder - Olpro
  11. The collision of marketing and digital commerce
    Speakers
    Amin Mrini
    Amin Mrini, VP Digital Commerce - WARC
Making Omnichannel a Reality Theatre
  1. Is eCommerce’s Future going to be Marketplace dominated?
    Paul Walsh
    Paul Walsh, Founder - All Things Amazon
    Speakers
    Kevin McCullough
    Kevin McCullough, Senior Ecommerce Executive - STATSports
    Jessica Christenson
    Jessica Christenson, Regional Vice President - Mirakl for UK & Ireland
  2. How omnichannel can unlock growth for your business
    Speakers
    Harshna Cayley
    Harshna Cayley, Head of Online Payments - Barclaycard Payments
  3. The role of Payment Orchestration for omnichannel connected consumers
    Speakers
    Mark Beresford
    Mark Beresford, Author - Edgar, Dunn & Company
  4. Omnichannel transformation at scale and speed - the Currys Journey so far!
    Speakers
    Dharmini Chauhan
    Dharmini Chauhan, Director, Technology Delivery - Currys plc
    Dharmendra Gurbani
    Dharmendra Gurbani, Client Partner & Vice President, Retail, CPG business - Mindtree
  5. Increasing your success by leveraging omnichannel potentials
    Speakers
    Florian Kuhr
    Florian Kuhr, Senior Director - Growth and Europe - Statista
  6. 10 Steps that any Retailer can make towards Omnichannel
    Speakers
    Justin Biddle
    Justin Biddle, Regional Manager - Uk - Shopware AG
  7. China’s Decentralised eCommerce Landscape – Making Omnichannel work in the world’s largest eCommerce market
    Speakers
    Jack Porteous
    Jack Porteous, Client Services Director - Samarkand Global
  8. Omnichannel Loyalty:4 Steps to Success
    Speakers
    Karl Stone
    Karl Stone, Head of Sales UK - Voyado
Cross-Border Commerce & International Growth Theatre
  1. One year on for the One Stop Shop – the changes and challenges of the new e-commerce VAT scheme
    Speakers
    Alex Smith
    Alex Smith, Director within Consulting Services - Sovos
  2. Unlocking cross-border growth with global marketplace, Faire
    Speakers
    Olivier Buffon
    Olivier Buffon, Head of International - Faire
  3. The Cross-border ecommerce market: recent challenges and opportunities
    Neil Kuschel
    Neil Kuschel, CEO Europe - Global-e
    Speakers
    Guljeet Samra
    Guljeet Samra, Chief Commercial Officer - Percival
    Kerry Nixon
    Kerry Nixon, Global and Multi-National Customer Manager - DHL Express
  4. How fast do retailers ship internationally, and how much do they charge?
    Speakers
    Matthew Walsh
    Matthew Walsh, Director of Data and Retail - IMRG
  5. Go Local: A strategy for global expansion into fast-growing e-commerce markets
    Speakers
    Guillaume Tournand
    Guillaume Tournand, VP of Growth - Digital Commerce - Worldline
  6. Amazon is 50% of Online Sales - Succeeding on Amazon by beating the algorithm
    Speakers
    Paul Walsh
    Paul Walsh, Founder - All Things Amazon
  7. The Cross-Border Payment Paradox: how can retailers balance local expertise with global scale?
    Speakers
    Louis Taupin
    Louis Taupin, Sales Director, International Retail - Checkout.com
  8. Why SMEs could risk losing out on vital export opportunities
    Speakers
    Zarina Kanji
    Zarina Kanji, Head of Health & Wellness Business Development, UK & Nordics - Alibaba Group
  9. Panel: The right tools for the right market: determining priorities to make the right investment decisions for international growth
    Speakers
    Neil Kuschel
    Neil Kuschel, CEO Europe - Global-e
    Paul Walker
    Paul Walker, Chief Commercial Officer - Vivobarefoot
Post-Purchase Customer Experience: Delivery & Fulfilment Theatre
  1. 7 actionable tactics to turn remarkable CX into a scalable revenue generator for your eCommerce business
    Speakers
    Ross Keating
    Ross Keating, VP - eDesk
  2. How the cost of living crisis is impacting the retail sector in 2022 and beyond
    Speakers
    Richard Lim
    Richard Lim, CEO - Retail Economics
  3. Using technology to master the growing pains of fulfilment
    Speakers
    Ian Walker
    Ian Walker, Founder & Managing Director - 3P Logistics (3PL)
  4. Technology decisions when transitioning from a start up to a listed enterprise: case study Made.com
    Speakers
    Aoife Anderson
    Aoife Anderson, Product Owner - Made.com
    David Gardiner
    David Gardiner, Head Of Back Office - Made.com
  5. Direct to Consumer and its impact on retailers
    Speakers
    Amy Goodberry
    Amy Goodberry, Head of Enterprise Sales (UK & IE) - Metapack
  6. 5 Ways you can Increase Sales this Holiday Season with your Post Purchase Marketing
    Speakers
    Chloe Thomas
    Chloe Thomas, Podcast Host - eCommerce MasterPlan
  7. The Retail Hive Rising Stars: Defining a new vision for supply chain careers
    Niamh Stone
    Niamh Stone, Head of Content - The Retail Hive
    Speakers
    Ellen Harkin
    Ellen Harkin, Global eCommerce Operations Manager - LEGO
    Kelly Sy
    Kelly Sy, Compliance Co-Ordinator - MatchesFashion
The Future of CX & Personalisation Theatre
  1. How to turn seasonal shoppers into seasoned spenders
    Speakers
    Fiona Stevens
    Fiona Stevens, Head of Marketing - LoyaltyLion
  2. The Death of CX
    Speakers
    Darren Savage
    Darren Savage, Chief Strategy Officer - Tribal Worldwide
  3. Data driven ideas to accelerate revenue now, as you can’t wait a lifetime for CTLV!
    Speakers
    Danni Hunt
    Danni Hunt, - - RedEye
    Rachael Kotadia
    Rachael Kotadia, Marketing Director - RedEye
  4. How experiences shape consumer behaviour in a world of first-party data
    Jonathan Yaffe
    Jonathan Yaffe, CEO and Co-Founder - AnyRoad
    Speakers
    Laureen Ellison
    Laureen Ellison, Global Head of Scotch eCommerce - Diageo
    Greg Klingaman
    Greg Klingaman, VP of EMEA at AnyRoad - Ex-Global Retail Director at Diageo
  5. 5 Ways Visual Commerce is Changing the Game for eCommerce Brands with £10M+ revenue
    Speakers
    Katy Stark
    Katy Stark, Senior Account Executive - Threekit
  6. The Balancing Act of Optimising CX Whilst Mitigating Fraud
    Speakers
    Josh Gunnell
    Josh Gunnell, Director of Fraud & ID - TransUnion (UK)
  7. Acquisition is break even! Retention is Dollar mine. Are you mining right?
    Speakers
    Toofan Shaterloo
    Toofan Shaterloo, Chief Revenue Officer - Europe - Netcore Cloud Pvt Ltd
  8. If data is the new oil, why the hell am I not mega rich?
    Speakers
    Frank Brooks
    Frank Brooks, Head of EMEA Marketing - dotdigital
  9. The Future of CX is Personal
    Speakers
    Scarlett Tuplin
    Scarlett Tuplin, Senior Customer Success Manager, Northern Europe - AB Tasty
    Devon Boyd
    Devon Boyd, Head of Technology Partnerships - AB Tasty
The Digital Customer Theatre
  1. Stop leaving money in the shopping cart: 50 years of software trials and tribulations
    Speakers
    Erling Gudjohnsen
    Erling Gudjohnsen, Co-Founder & CTO - Attikk
    John-Daniel Trask
    John-Daniel Trask, Co-Founder & CEO - Raygun
  2. AI-Powered Recommender Systems in eCommerce
    Speakers
    Dino Bernicchi
    Dino Bernicchi, AI Strategy Consultant - independent
  3. A new era for B2B ecommerce
    Speakers
    Morag Cuddeford-Jones
    Morag Cuddeford-Jones, Journalist, Copywriter - Freelance
    Francesca Cassidy
    Francesca Cassidy, Deputy Editor - Raconteur
  4. Understanding your B2B customer
    Speakers
    Richard Davis
    Richard Davis, Head of eCommerce & Digital - LWC Drinks
  5. Customer Identity in the Crosshairs
    Speakers
    Andy March
    Andy March, Senior Platform Specialist - OKTA
  6. Improve your eCommerce conversion by using customer psychology and experimentation
    Speakers
    Laura Rosenberger
    Laura Rosenberger, Co-Founder - Laylo
  7. SMEs can win big: here’s how.
    Speakers
    Johnnie Norton
    Johnnie Norton, UK Team Lead - Mollie
  8. Social Commerce : the future of digital retail and the rise of short video
    Patrick Nommensen
    Patrick Nommensen, Senior Director, eCommerce Operations - TikTok
    Speakers
    Olivia Taylor
    Olivia Taylor, Founder & CEO - Pink Honey
    Byron Entwistle
    Byron Entwistle, Director - Pink Honey
    Matt Elliot
    Matt Elliot, Marketing Director - In The Style
  9. How to scale and deliver customer care?
    Speakers
    Jason Chung
    Jason Chung, General Manager - UK - Onepilot
  10. Will Digital IDs be the future for Brands?
    Speakers
    Karen Bendell
    Karen Bendell, Board Advisor and Consultant - KLB Consulting
IMRG Optimisation Theatre
  1. Customer Acquisition & Retention Strategies for Success
    Speakers
    Matthew Walsh
    Matthew Walsh, Director of Data and Retail - IMRG
  2. Enhancing your Site Search Optimisation Strategy
    Speakers
    Andy Mulcahy
    Andy Mulcahy, Strategy and Insight Director - IMRG
  3. A Black Friday 2022 Preview
    Speakers
    Andy Mulcahy
    Andy Mulcahy, Strategy and Insight Director - IMRG
  4. Winning International Expansion Strategies
    Speakers
    Matthew Walsh
    Matthew Walsh, Director of Data and Retail - IMRG
  5. Top Tips for Optimising the Checkout
    Speakers
    Matthew Walsh
    Matthew Walsh, Director of Data and Retail - IMRG
eCom Collab Club
  1. Agencies and Tech Partners - Do we still love each other?
    Adam Pearce
    Adam Pearce, Co-Founder - eCom Collab Club
    Peter Gardner
    Peter Gardner, Co-Founder - eCom Collab Club
    Speakers
    James White
    James White, EMEA Partnerships - Klaviyo Ltd
    Neil Forrest
    Neil Forrest, Partnerships - Gorgias
    Jo Coombs
    Jo Coombs, Agency Partnerships - Shopify
    Georgie Carter
    Georgie Carter, Founder - Pepped Up
    Piers Thorogood
    Piers Thorogood, Co-Founder - We Make Websites
The Future of Digital Marketing Theatre
  1. How hyper-personalization and AI are reshaping marketing
    Speakers
    Maciej Ossowski
    Maciej Ossowski, Director of GetResponse MAX and Board Member - GetResponse
  2. Deep dive: Creative analytics – the untapped driver of content marketing
    Speakers
    Swagat Choudhury
    Swagat Choudhury, Global Head Of Digital Products - Diageo
  3. Create brand advocates as loyal as footie fans with Castore
    Speakers
    David Gilbert
    David Gilbert, CRM Manager - Castore
    Spencer Dunfee
    Spencer Dunfee, Sales Manager, EMEA - Klaviyo Ltd
  4. Marketing Technology as a driver of digital commerce growth
    Speakers
    Jonathan Lewis-Jones
    Jonathan Lewis-Jones, Managing Director - Publicis Commerce
    Francis Nicholas
    Francis Nicholas, Group Digital Director - Nomad Foods
  5. Partner Marketing Automation Reinvented Together with Google
    Speakers
    Mike Cotton
    Mike Cotton, Sales Director, EMEA - Impartner Software
    John Lojek
    John Lojek, Strategic Partnerships - google
    Daan Mannaerts
    Daan Mannaerts, Business Development Director, Google Ads - Impartner
  6. Things will only get meta - or will they? Is the metaverse a useful channel or a genuine game changer?
    Branwell Johnson
    Branwell Johnson, Director of Content - Propeller Group
    Speakers
    Fern Miller
    Fern Miller, Executive Strategy Director - digital innovation agency R/GA
    Seb Bardin
    Seb Bardin, Head of eCommerce Marketing - Unilever
    Oliver Shayer
    Oliver Shayer, Omni-Media Director - Boots
  7. Integrated strategies to improve your search and social campaigns
    Speakers
    Ann Stanley
    Ann Stanley, Founder & CEO - Anicca
  8. Move fast without breaking things: How the partner marketing model is helping businesses surf the wave of martech innovation.
    Speakers
    Rob Davinson
    Rob Davinson, Head of Content - Awin
  9. Without discovery there is no conversion
    Speakers
    Peter Laughton
    Peter Laughton, CEO And Founder - eebz ltd
  10. Making Unreal Engine a reality for the advertising and marketing industry. It’s about time.
    Speakers
    Stephane Bourez
    Stephane Bourez, Motion Graphics Designer, 3D Artist - Collective
  11. 5 Tips to Maximise CX in Your SMB
    Speakers
    James Heery
    James Heery, SMB & CX Account Executive - Reputation
The Power of Data & Personalisation Theatre
  1. The Power of Data and Personalisation: Customer-Centered Marketing
    Speakers
    Jim Kelly
    Jim Kelly, Principal Consultant - Algonomy
  2. Future of digital advertising : in the age of “smart campaigns”, how to turn your website into a “smart destination” ?
    Speakers
    Thibault de Broissia
    Thibault de Broissia, Co-Founder - Dataiads
  3. Selling a service Mum doesn’t want
    Speakers
    John Swaffield
    John Swaffield, Digital and Multi-Channel Marketing Manager - Taking Care (Part of AXA Health)
    Daniel Lennox
    Daniel Lennox, Head of Sales & Marketing - Taking Care
  4. How to Win Trust and Loyalty
    Speakers
    Tim Bond
    Tim Bond, Director of Insight - Data & Marketing Association (DMA)
  5. Personalisation Driven by Prediction
    Speakers
    Gabriel Hughes
    Gabriel Hughes, CEO - Metageni
  6. Case Study: Homefire & AdSmart – igniting a brand through the power of TV
    Speakers
    Steve Wild
    Steve Wild, Head of Sales - Local and Development - Sky Media
  7. How the power of website personalisation impacts CX and revenue growth
    Speakers
    Kier Humphreys
    Kier Humphreys, Experience Director - Hallam
    Jan Barthalemy
    Jan Barthalemy, VP - Leadoo Marketing Technologies
  8. Social media boost: Beanz on Weetabix – when bravery met strategy
    Speakers
    Gareth Turner
    Gareth Turner, Former Head of Marketing - Weetabix
  9. The essential data you’re missing to unlock success in a recession
    Speakers
    Andy Cockburn
    Andy Cockburn, CEO & Co-Founder - Mention Me
  10. Discuss and debate: Grow your brand with purposeful, sustainable and ethical positioning
    John Readman
    John Readman, CEO & Founder - BOSCO™ Powered by Modo25
    Speakers
    Cormac Folan
    Cormac Folan, CEO & Co-Founder - Alder & Green
    Geoff van Sonsbeeck
    Geoff van Sonsbeeck, Founder and Chief Executive Officer - Baukjen & Isabella Oliver
    Charlotte Morley
    Charlotte Morley, CEO - thelittleloop
The Full MarTech Stack: Automation, AI, Analytics & Optimisation Theatre
  1. See how Dyno-Rod automatically attributes phone sales to specific keywords and Google Ads. The impact on ROI is astonishing.
    Speakers
    Mark Taylor
    Mark Taylor, CEO & Founder - Automated Analytics Ltd
  2. Case Study: Sky Mobile – driving digital conversion and measurement through TV
    Speakers
    Matt Godsmark
    Matt Godsmark, Head of Product Propositions - Sky Media
  3. Lessons learned from scaling the fastest growing ecommerce brands across Google Shopping
    Speakers
    Liam Patterson
    Liam Patterson, CEO - Bidnamic
  4. How to fully automate a customer journey; from prospect to lead to returning customer
    Speakers
    Varun Gujral
    Varun Gujral, Global Marketing Automation Manager - JLL
  5. Predictive Marketing & Pricing: Cross-optimize discounts, coupons & Ad spend
    Speakers
    Eiko van Hettinga
    Eiko van Hettinga, Co-Founder, Managing Director - 7Learnings
  6. The Perfect Tech Stack Doesn’t Exist
    Speakers
    Aynsley Peet
    Aynsley Peet, E-commerce Director - COX & COX
  7. The impact of Site Search on B2B sales
    Speakers
    Juan Monedero
    Juan Monedero, VP of Sales - Doofinder SL
    Alex Whitley
    Alex Whitley, Digital Marketing Lead - Ecatering
  8. The Future Of Digital Marketing: Using A.I. To Increase eComm ROI Through Multi-Touch Marketing Data Reconciliation
    Speakers
    Wyatt Lowe
    Wyatt Lowe, Director of Results - Novacor
    Robby Switzer
    Robby Switzer, CEO - Novacor
  9. Keep Customer Trust: Manage & Automate your Consent Compliance & Data Governance
    Speakers
    Kenta Barrett
    Kenta Barrett, Solutions Engineer - OneTrust
  10. How can brands and agencies leverage Creative Automation to deliver personalized and localized marketing campaigns at hyper speed
    Speakers
    Kevin Goeminne
    Kevin Goeminne, CEO - Chili Publish
    David Russell
    David Russell, Managing Director - Oliver Agency
The Drum Lounge
  1. How To Create Game-Changing Opportunities With Playable Marketing
    Speakers
    E-J Harris
    E-J Harris, Senior Account Executive, - LeadFamly
  2. How To Get Your Content Marketing Read By The Right Audience
    Speakers
    Gavin Jordan
    Gavin Jordan, Publishing Manager - The Drum
  3. Content Marketing: What Will Be The Top Marketing Trends In 2023?
    Speakers
    Alex Zeevalkink
    Alex Zeevalkink, Head of Digital Publishing - The Drum

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